Service

Our pre-sales support, customer service, field service and technical support teams provide you with the necessary key ingredients to getting your printing system up and running quickly and efficiently, as well as keeping it running effectively. Additionally, Big Systems provides our customers with a high-level post sales experience utilizing their online and phone technical support to assist you with any product questions or issues. This proven customer service has distinguished us as a preferred supplier to many industries, educational facilities and government organizations.

pre-install consult
installation
onsite training
preventative maintenance
onsite field service repair
parts
remote support

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Where is my price?

Most manufacturers have implemented MAP (minimum advertised price) policies on equipment and supplies, especially with printing systems. As an authorized reseller, we have signed agreements with our manufacturers to comply with these policies. The advantage to the customer is that you can buy your system with confidence from an established brick-and-mortar dealer with expertise and staff to support you with service and other valuable resources. MAP is designed to level the playing field between a specialized dealer and a big box online retailer from selling a product only by entering into a price war.

In addition, we offer promotions, bundles, discounts, rebates, services and other value-added items, which can affect your net purchase price. These items and services are typically needed, and not available from the online catalog sites.

We will be happy to provide a quote for you, that addresses your needs for a complete system. Give us a call at 888-244-4177, and one of our sales specialists can help!
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New! HP DesignJet Cash In & Trade Up September 2017 promotion
During the HP DesignJet Cash In & Trade Up September 2017 promotion (September 1–September 30, 2017), you can get up to $2,000 cash back on qualifying HP DesignJet printers*!

*While supplies last in distribution inventory only.

The HP DesignJet Cash In & Trade Up September 2017 promotion list of eligible models and associated rebates can be seen in the attached low-res flyers.

Printers included in the promotion:
  • Save $400: HP DesignJet T730 36-inch Printer
  • Save $1,000: HP DesignJet T830 36-inch Multifunction Printer
  • Save $1,250: HP DesignJet T1530 36-inch PostScript® Printer
  • Save $2,000: HP DesignJet T2530 36-inch PostScript® Printer
  • Save $2,000: HP DesignJet T3500 36-in Production Multifunction Printer with PostScript® upgrade bundle

Eligible trade-in products: Any Canon, ENCAD, Epson, KIP, OCE, Seiko, Ricoh or Xerox 36-in or greater technical, graphics or LED printer, MFP or copier and HP large-format printers listed on program chart. Also all HP wide Format printers! http://www.hp.com/go/cashin

Purchase or lease dates: September 1 – September 30, 2017
Submit claim form and proof of purchase including serial number on new printer by: October 31, 2017
If you’re returning the formatter board, motherboard or control panel from your old, eligible printer or copier, it must be shipped by: November 30, 2017
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SureColor S-Series NOW Starting at $9,995!
Save even more on the market's most productive and reliable solvent printing solution. For a limited time, Epson is temporarily reducing end-user purchase price across the entire product line. Pricing only available to inventory on hand. Offer good September 1, 2017 through December 31, 2017.

SureColor S40 - $9,995 You save up to $6,000!
SureColor S60 - $14,995 You save up to $8,000!
SureColor S80 - $18,995 You save up to $6,000!
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Epson P Series Rebates
Product Product Code Promotion
SureColor P800 Designer Edition SCP800DES $50.00 Mail in Rebate
SureColor P400 SCP400 $50.00 Mail in Rebate
SureColor P5000 Commercial Edition SCP5000CE $300.00 Mail in Rebate
SureColor P5000 Standard Edition SCP5000SE $300.00 Mail in Rebate
SureColor P6000 Standard Edition SCP6000SE $300.00 Instant Rebate
SureColor P600 SCP600 $50.00 Mail in Rebate
SureColor P6000 Designer Edition SCP6000DES $300.00 Instant Rebate
SureColor P7000 Commercial Edition SCP7000CE $750.00 Instant Rebate
SureColor P7000 Standard Edition SCP7000SE $750.00 Instant Rebate
SureColor P8000 Standard Edition SCP8000SE $750.00 Instant Rebate
SureColor P10000 Standard Edition SCP10000SE $1,000.00 Instant Rebate
SureColor P5000 Designer Edition SCP5000DES $350.00 Mail in Rebate
SureColor P8000 Designer Edition SCP8000DES $750.00 Instant Rebate
SureColor P9000 Standard Edition SCP9000SE $1,000.00 Instant Rebate
SureColor P800 Standard Edition SCP800SE $50.00 Mail in Rebate
SureColor P20000 Standard Edition SCP20000SE $2,000.00 Instant Rebate
SureColor P9000 Commercial Edition SCP9000CE $1,000.00 Instant Rebate

Offer expires September 30, 2017

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Epson T Series Rebates
Product Product Code Promotion
SureColor T5270 Single Roll SCT5270SR $750.00 Instant Rebate
SureColor T7270 Single Roll SCT7270SR $1,000.00 Instant Rebate
SureColor T3270 SCT3270SR $500.00 Instant Rebate
SureColor T7270 Dual Roll SCT7270DR $1,200.00 Instant Rebate
SureColor T5270 Dual Roll SCT5270DR $1,000.00 Instant Rebate

Offer expires September 30, 2017

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Epson F Series Rebates
Product Product Code Promotion
SureColor F7200 Production System SCF7200PS $1,000.00 Instant Rebate
SureColor F6200 Production System SCF6200PS $500.00 Instant Rebate

Offer expires September 30, 2017

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