Mission Statement

Company Vision and Mission Statement

Our Vision to provide our customers with the best 3D and wide format printing solutions. Our company service mark is “Print Brilliant”

We are a value added 3D and Wide Format printing dealer. We provide industry leading expertise, the highest level of customer service and the best products that deliver the highest quality results desired by our customers. Our focus on high performance products, excellent technical support and personal care that deliver satisfied, loyal customers.

Our values…

Who we are:

We are a friendly, knowledgeable and professional team that inspire, educate and problem-solve for our customers.

Teamwork:

We rely on each other for individual expertise in sales, service and technology. We are not afraid to ask for help in dealing with opportunities outside our area of expertise.

Every customer is unique:

We have an insatiable curiosity about what our customers do. We offer a solutions oriented sales approach supported by a broad line of brands and products. We work hard to listen and understand a customer’s objectives and then recommend the best individual solution for each customer.

We make a positive first and lasting impression about our company:

We work in a comfortable, relaxed and professional atmosphere. We always seek to make our customers and business partners welcome. We want them to look forward to calling us and coming to visit. Word of mouth and personal referrals from our business partners are important to us.

 

We always work to build and maintain strong relationships with our Business Partners:

Many of our customer and supplier relationships are long standing. We build these relationships by being honest, sincere and by following through on our promises. We desire to create win-win-win relationships with our customers, suppliers and strategic partners

Education:

We learn from our mistakes. We consistently learn grow and master so that we can help our fellow team members and customers learn to grow and master too. We impart practical and useable knowledge.

Gratitude:

We say thank-you and show appreciation in many ways. We celebrate our wins and wins of our customers. We take the time to recognize individual and group accomplishments.

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Where is my price?

Most manufacturers have implemented MAP (minimum advertised price) policies on equipment and supplies, especially with printing systems. As an authorized reseller, we have signed agreements with our manufacturers to comply with these policies. The advantage to the customer is that you can buy your system with confidence from an established brick-and-mortar dealer with expertise and staff to support you with service and other valuable resources. MAP is designed to level the playing field between a specialized dealer and a big box online retailer from selling a product only by entering into a price war.

In addition, we offer promotions, bundles, discounts, rebates, services and other value-added items, which can affect your net purchase price. These items and services are typically needed, and not available from the online catalog sites.

We will be happy to provide a quote for you, that addresses your needs for a complete system. Give us a call at 888-244-4177, and one of our sales specialists can help!
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